WinBlueSoft

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WinBlueSoft

Post by PatateMoyenne on 2nd June 2009, 10:38 pm

Hi,

1 days ago WinblueSoft installed it-self on my computer.

I've tried all the different techniques post by users on alot of forums.

I get the following symptons :

- Cannot run any .exe files
- My cursor goes to the Start button then close the session
- Blocks system restore, task manager, MDAD (MaleWare something)

I think the virus have updated to a new version that dosn't allow alot of things.

Help would be appreciated.

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Re: WinBlueSoft

Post by Origin on 3rd June 2009, 12:09 am


  1. Open My Computer.
  2. Go to Tools > Folder Options.
  3. Select the View tab.
  4. Scroll down to Hidden files and folders.
  5. Select Show hidden files and folders.
  6. Uncheck (untick) Hide extensions of known file types.
  7. Uncheck (untick) Hide protected operating system files (Recommended).
  8. Click Yes when prompted.
  9. Click OK.
  10. Close My Computer.



Try and delete the following files/folders in bold.

C:\Program Files\WinBlueSoft Software <== folder
C:\WINDOWS\system32\tempo-setup2.exe <== file



Take A screen shot

  • Go to the following folder:
    C:\WINDOWS\system32
  • There will be many files there, and you will notice that the files are placed Alphabetically, if the files are not in alphabetical order please set them by doing the following, Right click somewhere in an empty space where the system32 folder is-->Click on "arrange Icons By-->Name,
  • Once that is done, scroll down until the files start popping up with the Letter U, Look specifically for files with the following Names: UACxxxxxxxxxx, the X's are there because the files are all different, If you find any files that start like the above, then please take a screen shot of the whole folder showing those files by doing the following,
  • On the top of your Keyboard there should be a key called Prt Scrn(Print Screen), once you have located the key go back to the system32 folder and Maximize the folder, Now click on Prt Scrn key, there should be a slight Flash on the mouse icon which menas a screen shot has been taken,
  • Now open up Paint, Right Click on the white and select Paste, a picture of the folder should pop up, now save the picture by going to File-->save as-->(if the "save as type" isn't set to PNG then please change it to PNG) system32pic.png, save it to your desktop for easy access,
  • Now go to [You must be registered and logged in to see this link.] click on the Choose button and locate the system32 picture and click ok, wait a few seconds for the picture to upload, once the picture has been uploaded you will be presented with Four different options select the "IMG Code for Forums & Message Boards" and copy it to your clip board. Now Paste that code back here.


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Re: WinBlueSoft

Post by PatateMoyenne on 3rd June 2009, 9:43 pm

I tried your solution but it seem to not be working.

I've manage to delete

C:\Program Files\WinBlueSoft Software <== folder
C:\WINDOWS\system32\tempo-setup2.exe <== file

There is no UACxxxxx files in my system32.

Should I just reformat or try to get over it without reformating ?

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Re: WinBlueSoft

Post by Belahzur on 3rd June 2009, 9:49 pm

Hello.
Can you try installing Hijack This.

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: WinBlueSoft

Post by PatateMoyenne on 3rd June 2009, 10:00 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:59:18, on 2009-06-03
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Trend Micro\HijackThis\aaa.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\IPSBHO.DLL
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AutoComplete - {9452EFD9-FE71-4678-A595-4751F4224C5D} - C:\WINDOWS\system32\AutoComplete.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [s00p w0rld] C:\WINDOWS\sup.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [lphccf4j0egcn] C:\WINDOWS\system32\lphccf4j0egcn.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Fichiers communs\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [WinBlueSoft] C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe -min
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [tempo-setup2.exe] C:\WINDOWS\system32\tempo-setup2.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\npjpi160_06.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Sélection intelligente HP - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - [You must be registered and logged in to see this link.]
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - [You must be registered and logged in to see this link.]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - [You must be registered and logged in to see this link.]
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - [You must be registered and logged in to see this link.]
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - [You must be registered and logged in to see this link.]
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1DBC1CD-D9D8-4C30-A8A3-2D7BBC1A3213}: NameServer = 85.255.112.85,85.255.112.180
O17 - HKLM\System\CCS\Services\Tcpip\..\{DE160CD4-C7DE-4C64-BACA-2295E0B0B876}: NameServer = 85.255.112.85,85.255.112.180
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.85,85.255.112.180
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.85,85.255.112.180
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.85,85.255.112.180
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: blocker.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Planificateur LiveUpdate automatique (Automatic LiveUpdate Scheduler) - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Fichiers communs\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: MySql - Unknown owner - C:/xampp/mysql/bin/mysqld-nt.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: npkcmsvc - Unknown owner - C:\Nexon\Mabinogi\npkcmsvc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\FICHIE~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 9954 bytes

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Re: WinBlueSoft

Post by Belahzur on 3rd June 2009, 10:18 pm

Hello.
Don't put the logs in code tags, makes it hard to read for me.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Delete a file on reboot..."
  • Then find and select this file: C:\windows\system32\blocker.dll
  • Select okay and select yes to reboot.

Then after reboot,

  • Open HijackThis again.
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AutoComplete - {9452EFD9-FE71-4678-A595-4751F4224C5D} - C:\WINDOWS\system32\AutoComplete.dll
    O4 - HKLM\..\Run: [s00p w0rld] C:\WINDOWS\sup.exe
    O4 - HKLM\..\Run: [lphccf4j0egcn] C:\WINDOWS\system32\lphccf4j0egcn.exe
    O4 - HKLM\..\Run: [WinBlueSoft] C:\Program Files\WinBlueSoft Software\WinBlueSoft\WinBlueSoft.exe -min
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C1DBC1CD-D9D8-4C30-A8A3-2D7BBC1A3213}: NameServer = 85.255.112.85,85.255.112.180
    O17 - HKLM\System\CCS\Services\Tcpip\..\{DE160CD4-C7DE-4C64-BACA-2295E0B0B876}: NameServer = 85.255.112.85,85.255.112.180
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.85,85.255.112.180
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.85,85.255.112.180
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.85,85.255.112.180
    O20 - AppInit_DLLs: blocker.dll


  • Press "Fix Checked"
  • Close Hijack This.

Let me know once you've done that.


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Re: WinBlueSoft

Post by PatateMoyenne on 3rd June 2009, 10:43 pm

I've done it.

Is there anything to do ?

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Re: WinBlueSoft

Post by Belahzur on 4th June 2009, 12:12 am


  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV. (Norton)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: WinBlueSoft

Post by PatateMoyenne on 4th June 2009, 11:41 pm

It work but in the middle of the scan it says " 3M something : access denied"

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Re: WinBlueSoft

Post by Belahzur on 5th June 2009, 12:38 am

Find3m? does it get to the end and produce a log?


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Re: WinBlueSoft

Post by PatateMoyenne on 5th June 2009, 11:04 am

No, it just say at the prompt title Find3M then in the chatlog it say " access denied"

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Re: WinBlueSoft

Post by Belahzur on 5th June 2009, 1:06 pm

Hmmm, well it still might have done the deletions bit, so it should of still done the job I wanted it to.

Lets try MBAM and then we'll do another scan for created files.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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