laptop keeps shutting down unexpectedly......

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laptop keeps shutting down unexpectedly......

Post by jackieos on 1st June 2009, 8:43 pm

Hi my laptop keeps shutting down unexpectedly, tried to do a virus scan with trend micro but shut down each time before completion. a complete novice to the techno world! so could i have any advice in lay mans terms please.

Thanking you

Jackie Smile

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Re: laptop keeps shutting down unexpectedly......

Post by Belahzur on 1st June 2009, 9:16 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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