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How to Remove PersonalAV [Removal Guide]

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How to Remove PersonalAV [Removal Guide]

Post by Doctor Inferno on Fri 26 Jun 2009, 12:02 am

First topic message reminder :

This guide will give you easy instructions on how to remove PersonalAV for free.


What is PersonalAV? (Information)


PersonalAV is from the same family as Personal Antivirus. It is a fake security software which uses fraudulent strategies by displaying false or exaggerated security issues on your computer rather than any legitimate ones to coerce you into purchasing their software.




Follow these instructions to continue:

1. Please download this removal tool: Malwarebytes' Anti-Malware.



    If you are having problems downloading from the link above, click here:
    Spoiler:
    Download from here only if you have problems downloading from the link above.

2. Extract the file and install Malwarebytes' Anti-Malware by double clicking on winlogon.exe

3. Follow the prompts. Make sure that Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware are checked. Then click finish.

4. Malwarebytes' Anti-Malware will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.

If you are having problems with the updater, you can use this link to manually update Malwarebytes' Anti-Malware with the latest database
Spoiler:
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that Malwarebytes' Anti-Malware is closed before installing the update.



5. Close ALL open Windows, Programs, File or Folders.

6. Make sure you are on the Scanner tab. Select Perform quick scan then click the Scan button as shown above.

7. Malwarebytes' Anti-Malware will now start scanning your computer for infected files as shown below.



8. When the scan is finished a message box will appear, click Ok to continue.

9. Click Show Results.


10. You will now be presented with a screen showing you the malware infections like shown below. Yours may look different depending on the infection you have.

11. Click on Remove seletced


12. When removing the files, Malwarebytes' Anti-Malware may require you to restart the computer in order to do a complete removal. If it dȋsplay a message stating that it needs to restart, please allow it to do so.

13. After that you can close the Malwarebytes' Anti-Malware window, your computer is now cleaned.

To protect your computer from future threats like this, you may want to consider purchasing the Pro version of Malwarebytes' Anti-Malware with real-time protection from this link.




If you are still experiencing problems or difficulties following this guide or require any assistance removing this software, please post your questions in our Virus, Spyware & Malware Removal forums for free help.

You have to be logged in to post questions. Registration is free. By registering you are privileged to other virus removal resources in future.


Last edited by Doctor Inferno on Fri 16 Oct 2009, 10:47 pm; edited 10 times in total (Reason for editing : Information Update)


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Thank you!!

Post by tattoedmightymouth on Tue 15 Sep 2009, 1:30 pm

Wow! I have been trying to get rid of this stupid virus all day. I clocked it wasnt real after my third attempt at trying to get the contact information. Then I managed to find your web site! Thank you!! I will be recommending you guys to everyone! You are legends!!!! Thank you, Thank you!!!

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