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How to Remove Alpha Antivirus [Removal Guide]

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How to Remove Alpha Antivirus [Removal Guide]

Post by Doctor Inferno on Wed 23 Sep 2009, 3:53 am

First topic message reminder :

This guide will give you easy instructions on how to remove Alpha Antivirus for free.


What is Alpha Antivirus? (Information)


Alpha Antivirus is a fake security software which uses fraudulent strategies by displaying false or exaggerated security issues on your computer rather than any legitimate ones to coerce you into purchasing their software.

Alpha Antivirus is a new malicious specimen from the same family of fake security software as Personal Antivirus



Alpha Antivirus Screenshot:




Files Associated With Alpha Antivirus:

Click Spoiler to view:
Spoiler:
  • C:\Program Files\Alpha Antivirus
  • C:\Program Files\AlphaAV\Alpha Antivirus.exe
  • C:\Program Files\AlphaAV\activate.ico
  • C:\Program Files\AlphaAV\Explorer.ico
  • C:\Program Files\AlphaAV\AlphaAV.exe
  • C:\Program Files\AlphaAV\unins000.dat
  • C:\Program Files\AlphaAV\uninstall.ico
  • C:\Program Files\AlphaAV\working.log
  • C:\Program Files\AlphaAV\db
  • C:\Program Files\AlphaAV\db\DBInfo.ver
  • C:\Program Files\AlphaAV\db\ia080614.db
  • C:\Program Files\AlphaAV\db\ia080618x.db
  • C:\Program Files\AlphaAV\Languages
  • C:\Program Files\AlphaAV\Languages\IAEs.lng
  • C:\Program Files\AlphaAV\Languages\IAFr.lng
  • C:\Program Files\AlphaAV\Languages\IAGer.lng
  • C:\Program Files\AlphaAV\Languages\IAIt.lng
  • C:\Program Files\Common Files\Uninstall\AlphaAV
  • C:\Documents and Settings\All Users\Start Menu\AlphaAV\Uninstall.lnk
  • C:\Documents and Settings\All Users\Start Menu\AlphaAV\Alpha Antivirus
  • C:\Documents and Settings\All Users\Start Menu\AlphaAV\Alpha Antivirus Home Page.lnk
  • C:\Documents and Settings\All Users\Start Menu\AlphaAV\Alpha Antivirus.lnk
  • C:\Documents and Settings\All Users\Start Menu\AlphaAV\Purchase License.lnk
  • %UserProfile%\Application Data\Alpha Antivirus
  • %UserProfile%\Application Data\AlphaAV\settings.ini
  • %UserProfile%\Application Data\AlphaAV\uill.ini
  • %UserProfile%\Application Data\AlphaAV\unins000.exe
  • %UserProfile%\Application Data\AlphaAV\Uninstall Alpha Antivirus.lnk
  • %UserProfile%\Application Data\AlphaAV\db
  • %UserProfile%\Application Data\AlphaAV\db\config.cfg
  • %UserProfile%\Application Data\AlphaAV\db\Timeout.inf
  • %UserProfile%\Application Data\AlphaAV\db\Urls.inf
  • %UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Alpha Antivirus.lnk
  • %UserProfile%\Local Settings\Application Data\Microsoft\Windows\log.txt
  • %UserProfile%\Local Settings\Application Data\Microsoft\Windows\pguard.ini
  • %UserProfile%\Local Settings\Application Data\Microsoft\Windows\services.exe
  • %UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iGSh.png
  • %UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iMSh.png
  • %UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iPSh.png
  • %UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iv.exe
  • %UserProfile%\Local Settings\Application Data\Microsoft\Windows\log.txt
  • %UserProfile%\Local Settings\Application Data\Microsoft\Windows\pguard.ini
  • %UserProfile%\Local Settings\Application Data\Microsoft\Windows\services.exe
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\alphaav
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Alpha Antivirus
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ITGRDENGINE
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ITGrdEngine
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer “PrS”
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Alpha Antivirus”





Follow these instructions to continue:

1. Open Task Manager by pressing Ctrl+Shift+Esc.

2. Navigate to the Processes tab.

3. Locate for a process called Alpha.exe and end it's process by click the End Process button at the bottom left hand corner of Task Manager and click Yes.

4. Continue with the instructions listed below to remove Alpha Antivirus completely.




1. Please download this removal tool: Malwarebytes' Anti-Malware.




2. Install Malwarebytes' Anti-Malware by double clicking on mbam-setup




3. Follow the prompts. Make sure that Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware are checked. Then click finish.




4. Malwarebytes' Anti-Malware will automatically update itself after the installation, click the OK button to close that box and you will now be at the main program Window as shown below.

If you are having problems with the updater, you can use this link to manually update Malwarebytes' Anti-Malware with the latest database. Make sure that Malwarebytes' Anti-Malware is closed before installing the update.


5. Close All opened Windows, Programs, File or Folders.


6. Make sure you are on the Scanner tab. Select Perform quick scan then click the Scan button as shown below.




7. Malwarebytes' Anti-Malware will now start scanning your computer for infected files as shown below.




8. When the scan is finished a message box will appear, click OK to continue.




9. Click Show Results.




10. You will now be presented with a screen showing you the malware infections like shown below. Yours may look different depending on the infection you have.


11. Click on Remove selected.




12. When removing the files, Malwarebytes' Anti-Malware may require you to restart the computer in order to do a complete removal. If it displays a message stating that it needs to restart, click Yes.




13. After that you can close the Malwarebytes' Anti-Malware window, your computer is now cleaned from the malware infection.


To protect and prevent your computer from experiencing future threats like this, you may want to consider purchasing the Pro version of Malwarebytes' Anti-Malware with real-time protection from this link.




If you are still experiencing problems or difficulties following this guide or require any assistance removing this malware, please post your questions in our Virus, Spyware & Malware Removal forums for free help.

You have to be logged in to post questions. Registration is free. By registering you will be privileged to other resources and to ask questions.


Last edited by Doctor Inferno on Fri 16 Apr 2010, 8:16 pm; edited 17 times in total (Reason for editing : Information Update)


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that didnt work

Post by javamohava on Mon 19 Oct 2009, 3:41 pm

first off I wasnt able to access the task manager and I finished the scan and did everything you said, but it said there was an error right before reboot and Alpha is still on my computer and better yet malwarebytes anti-malware program does not open anymore. I am stumped and I would rather not have to reinstall windows

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by Doctor Inferno on Mon 19 Oct 2009, 7:49 pm

Hello,

If you have difficulty removing this, open a new topic here:

http://www.geekpolice.net/virus-spyware-malware-removal-f11/

We will help you from there.


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Alpha Antivirus scam

Post by cclarkb on Wed 21 Oct 2009, 11:08 am

I cannot thank you enough for leading me out of the Alpha Antivirus scam. You brightened my day.

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by Thanks on Thu 22 Oct 2009, 8:53 pm

Made an account just so I could thank you!

Thanks

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by smithbu on Fri 23 Oct 2009, 5:59 am

This guide worked flawlessly! This is a great site with outsanding help and advice!! THANKS SO MUCH.

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by paperweight on Sat 24 Oct 2009, 4:05 pm

Is there anyway to remove alpha antivirus without downloading a removal program that costs money?

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by Doctor Inferno on Sat 24 Oct 2009, 11:59 pm

paperweight wrote:Is there anyway to remove alpha antivirus without downloading a removal program that costs money?


Yes, use the one we provided in the first post, it's free.


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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by henrydcrash on Sun 25 Oct 2009, 9:09 am

Thank you so much

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help

Post by lau1984 on Sun 25 Oct 2009, 7:11 pm

I am trying to delete this virus by following the step-by-step directions; however it wouldnt let me download that anti-malware program. So I found it on another website and downloaded it; however it wont let me open it. I suspect the virus is blocking it...still have the alpha antivirus on my computer..what should I do to remove it?

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by jerrysmalls on Mon 26 Oct 2009, 5:55 pm

I can't find AlphaAv in the process window. Can it be under another name?

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by jerrysmalls on Mon 26 Oct 2009, 6:05 pm

I'm trying to remove the alpha antivirus, but when I went under the task window and under process the program alphaav was not there. Can anyone out there up me.

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by andie on Mon 26 Oct 2009, 9:11 pm

I tried to follow the instructions, but when I attempt to access task manger the computer says it has been disabled. What should i do??

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by Doctor Inferno on Tue 27 Oct 2009, 4:58 am

Anyone finding difficulty removing this, please open a new topic here:

http://www.geekpolice.net/virus-spyware-malware-removal-f11/

We will help you from there.


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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by drugolf on Tue 27 Oct 2009, 8:06 am

Worked! Thanks!

Make sure you run an update before doing the scan. I thought I had and apparently had not so running the scan found nothing the first time.

Thank goodness for sites like this and AntiMalware for being free.

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Re: How to Remove Alpha Antivirus [Removal Guide]

Post by A7Xdeathbatxx on Thu 29 Oct 2009, 1:27 pm

I tried using your guide but it didn't help me get rid of it. It got rid of other stuff but not this alpha antivirus. The malware was working but it didn't delete this. I was so happy because I thought I was going to get rid of it. So...is there anything else I can try to do? I'm currently using my other account on my laptop because my main one, the internet is blocked by alpha antivirus. But someone helped me fix this one a little bit, but it's not gone completley. I'm rambling here so sorry if I don't make sense. Please help if there is anything else that I can do to get rid of this.

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